1.Q:Can purchase a single goods?
Membership-based wholesale service, we do not recommend the purchase of retail.
2.Q:How to order on you website?
A:Of course.After your purchase,click on the payment，importing your information,click on the enter,which you just do.
3.Q:If we order in trouble,what can we do?
A:If you order in trouble,you can feel freely to contact us.
4.Q:If a part goods is in short supply in our order.what can we do?
A:We contact with you,when we received orders for the first time.To reduce the possibility of out of stock.
5.Q:How to pay?
A:After you list, our staff will contact with you for the first time.After confirmed you orders, you may through ways which is bank transfer, online payment carry on the remittance,please to click on [here] in detail to examine.
6.Q:How to choice the best way to shiping?
A:According to subscribes the goods weight, the destination and to the time request difference, you may according to need to choose express, the steam to transport, to ship by rail with transport modes and so on postal parcel, regarding the home chief city, in commodity not too many situations, the express time is quick, delivers goods to the doorstep, the expense is also quite moderate; If the cargo is heavy, the steam transports meets the relative small advantage, but must select to charge d'affaires picks up by oneself; The hard railex starting price is expensive, the overall transport expense express small advantage, suits in the railroad developed area, in the urban district delivers goods to the doorstep, the suburb needs to arrive at the train station to pick up by oneself; The postal parcel may arrive at the national major part area, but time-consuming is long, usually needs 8 to 15 days. We suggested that you may act according to local the freight transportation situation, the choice are most reasonable the convenient transport mode.
7.Q:How to count the fare?
A:We will be designated in accordance with the mode of transport for clients to carry out the distribution of goods, including express, motor, rail and the post office, etc., the specific mode of transport, cost and delivery time please [Express Assistant] See. Distribution arising from freight by the customer themselves, usually after the freight charges upon receipt of goods can be paid to the freight company, freight can not come to the region needs to pay money in advance in freight rates will be remitted to us. Transit in order to avoid possible accidents, we recommend that all customers and protect the price of transport, insurance is generally the value of the goods to four thousandths of one percent (Express).
8.Q:How to look over the planned speed of my orders?
A:You can visit the Web site, and then view the "Member Center." Member Center Home can see the latest state of order to deal with.
9.Q:Have incentives for big customers?
A:For large customers and long-term partners, we will provide the appropriate incentives.
10.Q:If have other question.what can we do?
A:If you have any other questions, feel free to contact us for more help!
11.Q:Your product quality has the guarantee?
A:Our company give each of our product with high quality,perfect workmanship and reasonable price.
12.Q:Why does it need my email and telephone number?
A:If we have your my email and telephone number.We can contact you after your order.
13.Q:whether it is safe that the Individual information in the website
A:No doubt!
14.Q:Does it available for every country’s customer
Yes,We are the world's business-oriented.
15.Q:Can we share the discount in your website shopping?
A:Certainly.We will according to the different circumstances, at different times for a discount.
16.Q:Can we purchase large quantities of items from your website?
A:Yes,you can,if you purchase large quantities of items from your website.We are compliment .
17.Q:If the shoes does not satisfy me. What should I do?
A:Please contact we for the first time.You can replace or refund.
18.Q:whether ican apply for a refund ,if i feel not satisfactory
A:Can, of course, but plesea in 7 days to submit an application for us.
19.Q:What should I do if the size of shoes ordered is wrong?
A:Please contact we for the first time.You can replace.
20.Q:How can give attention to my order?
A:We usually conducted the distribution and delivery after your payment, so paying timely can help your order deal with fast.
